Hotel will be closed from Thursday 26th March 2020
Following the Spanish Government directive issued on 19th March, the hotel premises will be totally closed from midday on Thursday 26th March untill the end of the state of alarm (currently 12th April).
All bookings with arrival date up until and including 12th April (previously 31st March, updated 25/03) have been automatically cancelled. If you were due to arrive during that period, please contact us if you have any queries or wish to change your holiday dates.
We await further notice as to whether or not the period of closure will be further extended. If new dates are known, they will be posted here.
Contact Details during period of Closure:
RESERVATIONS : email@example.com
Tel : +34 952 579 400 (Monday to Friday 10am-5pm)
WEDDINGS & EVENTS : firstname.lastname@example.org
COMERCIAL & GRUPOS : email@example.com
FBD CUSTOMERS : firstname.lastname@example.org
Tel (from Ireland) : 1850 200 712 (Monday to Friday 10am-5pm)
TIMESHARE : email@example.com
Needles to say we apologize for bringing you this news, but I am sure you will understand it is entirely outside our control.
We thank you for your cooperation, and very much hope to see you here at Sunset Beach Club soon, but in the meantime, stay healthy at home with your families.
Bookings at Sunset Beach Club
Bearing in mind the current situation regarding Coronavirus, please find below brief information for guests who have holidays already booked at Sunset Beach Club, or are considering booking a future holiday at Sunset Beach Club.
If guests wish to cancel or change their upcoming stays with us, or are forced to do so due to flight cancellations:-
Guests who have booked Directly with the hotel :
We have seen that some airlines, such as Aer Lingus, British Airways, Easyjet, Vueling and Ryanair, are currently allowing FREE changes for a limited time, so it may be worth considering changing your dates instead of cancelling your holiday all together.
We have reduced the notice period for free cancellations in April & May to 48h, until further notice.
Sunset Beach Club Direct Booking Cancellations
Our Free Cancellation periods vary according to stay dates, and are currently as follows:-
- Winter (November to March) : 48 hours 0 hours before arrival
- Spring Autumn (April & May) : 7 days 48 hours before arrival
- Summer (June, July, August) : 14 days before arrival
- Autumn (September & Octoberc) : 7 days before arrival
This means that you can book accommodation now for Summer, safe in the knowledge that no fees will be payable, as long as you cancel within the relevant cancellation period. Date changes are also permitted in case you decide to postpone your holiday until later.
Guests who have booked through Third Parties :
If you have any concerns about a trip you have already booked or wish to book, or wish to change or cancel your booking, please contact the agency, tour operator or website which you booked through.
If you have any general queries about Sunset Beach Club, please call us on the telephone numbers listed below.
Latest News & Travel Advice
As news is being updated constantly, please find below some links that will find the latest and more detailed information:-
World Health Organization :
Although world news is likely to continue to be dominated with Coronavirus in the coming weeks, it is very much hoped that news will become more positive as Governments take steps to improve containment, medical advances are made, and as warmer temperatures arrive… and that normality will return as soon as possible.
In the meantime, please be rest assured that our guest’s best interests are our top priority. We are following all guidelines and procedures in accordance with Spanish Health & Tourism Authorities recommendations.
As always, we recommend that guests take out holiday insurance.