Control your stay from the palm of your hand!
Manage your check-in and check-out easily  and securely online.

Pre-Checkin instructions

Note : If you received a link by email to check-in online then you may skip points A & B and start at C:-

A. Click on the Pre-checkin button on our website (Top of the page).

B. You now have two options, Pre-checkin or Book. Click on Pre-Checkin.

C. Fill in all the fields (note: if your Last Name doesn’t work, please try with your first name) and click ‘Search’.

D. You should now have a screen with your booking details. Click on ‘Guests’ and your name will appear. Click on your name and fill in all the fields marked with a * (Tip: when entering dates (birthdate, expiration date, etc) click on the year in the calendar which appears to enter the year or to scroll through the years).

E. Once you’ve completed all required fields, click ‘Complete Pre-Checkin’.

F. A confirmation page with a signature box appears on screen (If you’re on a mobile you’ll have to scroll down to get to the signature box). You need to sign in the box using your mouse if on desktop and your finger if on mobile, and then click the blue tick box.

G. You’ll now see the main Pre-Checkin page again and there should be a green check mark next to your name.

H. If you’d like to add more guests to the Pre-Checkin, you can do so by clicking ‘Add Guest’ and complete all the fields like you did for your name. Click ‘Complete Pre-Checkin’ when you are finished and then sign the box and click the blue checkbox.

I. You have the option to add comments and requests to your booking by clicking on the ‘Ad Remarks’ section. Click ‘Save’ when you are finished.

J. Click the ‘Extra Services’ section if you’d like to add any welcome details to your booking (Cava, Champagne etc).

K. When you’ve finished filling in all the sections, click the ‘Pre-Checkin finished’ button at the bottom of the screen.

Congratulations… your pre-checkin is done!